Privacy Policy

Last updated: September 2, 2026

Zeeva Store operates this online store and website, including its related content, features, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how Zeeva Store collects, uses, and shares your personal information when you visit our website, place an order, use our Services, or communicate with us.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following information:

• Contact information: Your name, phone number, email address, billing address, and shipping address.

• Order information: Products you view, add to your cart, purchase, return, exchange, or cancel, along with your order history.

• Payment information: Information necessary to process your payment. For Cash on Delivery (COD) orders, we may collect the information required to confirm and deliver your order.

• Communication information: Information you provide when contacting us for customer support or other inquiries.

• Device information: Information such as your device type, browser, IP address, and other technical identifiers.

• Usage information: Information about how you interact with and navigate our website.

How We Collect Your Information

We may collect personal information:

• Directly from you when you place an order, contact us, or provide information through our website.

• Automatically when you use our website through cookies and similar technologies.

• From Shopify and service providers that help us operate our store.

• From other third parties when necessary to provide our Services.

How We Use Your Information

We may use your personal information to:

• Process, confirm, and fulfill your orders.

• Arrange shipping and delivery.

• Confirm Cash on Delivery orders.

• Communicate with you about your orders and provide customer support.

• Process returns, exchanges, or cancellations.

• Improve our website, products, and shopping experience.

• Send promotional or marketing communications where permitted by law.

• Prevent fraud, misuse, or other harmful activity.

• Comply with applicable legal requirements.

How We Share Your Information

We may share your personal information with trusted third parties when necessary to operate our business, including:

• Shopify, which provides our e-commerce platform.

• Payment and technology service providers.

• Shipping and delivery companies that help us fulfill your orders.

• Customer support, analytics, and other service providers working on our behalf.

• Marketing or advertising service providers where applicable.

• Government authorities or other parties when required by law.

We do not sell your personal information simply for the purpose of selling it to third parties.

Relationship with Shopify

Our online store is hosted on Shopify. Shopify collects and processes certain personal information about your access to and use of our store to provide and improve its services.

Information submitted through our store may be processed by Shopify and other service providers, including providers located in countries other than Pakistan.

For more information about how Shopify handles personal information, please review Shopify’s Privacy Policy.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide essential website functions, remember your preferences, understand website usage, and improve your shopping experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some features of our website.

Third-Party Websites

Our website may contain links to third-party websites or platforms. These websites have their own privacy policies and terms. Zeeva Store is not responsible for the privacy practices, security, or content of third-party websites.

Children's Privacy

Our Services are not intended for children under the age of majority in their applicable jurisdiction, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so that we can review the situation and take appropriate action where required.

Security and Retention

We take reasonable measures to protect the personal information we hold. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide our Services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce our policies.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Request information about how your personal information is used.

• Opt out of certain promotional communications.

You can contact us using the details below to make a privacy-related request.

Marketing Communications

If we send you promotional emails or other marketing communications, you may opt out by following the unsubscribe instructions included in those communications.

Even if you opt out of promotional messages, we may still contact you regarding important information about your orders, transactions, or customer service requests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, legal requirements, or privacy practices.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Zeeva Store
Email: malikalidhudhi110@gmaill.com
Address: Punjab, Kabirwala, District Khanewal, Pakistan